Handmade in England Jewellery
Website address: http://www.handmadeinenglandjewellery.uk.
What personal data I collect and why I collect it
Orders through third parties
If you make a purchase through my Etsy or Amazon shops, so that I can fulfil your order, you must provide me with certain information (which you authorised Etsy or Amazon to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.
You may also choose to purchase directly from me and if so you will need to provide me with your name, email address, postal address, and the details of the product that you’re ordering.
You may also supply me with additional personal information (for a custom order of jewellery, for example).
For direct purchases I will send you a Paypal invoice for either the total cost of the order including postage, or if agreed, an invoice for an initial deposit followed by a final payment which is due before the piece is sent. In this case I will use your email address, name and postal address on Paypal to generate an invoice.
When visitors leave comments on the site data is collected and shown in the comments form, and along with the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you choose to contact me through the contact form on this site please be aware that I keep contact form submissions for a minimum period of 3 months for customer service purposes, but I do not use the information submitted for marketing purposes.
I send out occasional newsletters to visitors who have explicitly requested them. Sign ups for these newsletters are handled by Mailchimp and can be unsubscribed from at any time.
Customers have the option to register their purchase in order to access an extended period of care for their piece. Details of which are here. This is entirely optional and is in no way required at all. Customers will only be contacted to inform them of when the extended period is coming to an end.
Information collected consists of date of purchase, place of purchase, order number, product purchased and customer name.
Upon registering the customer may also request to be informed of other services. This is also entirely optional and can be unsubscribed from at any time through Mailchimp.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
This website uses Google Analytics to track website traffic. Collected data is processed in such a way that visitors cannot be identified.
Website traffic data is transmitted to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 180 days.
Who we share your data with
How long we retain your data
Backups of security log details are retained for 15 days.
Security logs are retained for 180 days.
Where we send your data
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Service providers.
I engage certain trusted third parties to perform functions and provide services to my website, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers.
If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws.
I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Service Providers include:
Google: For the capture of anonymous analytical data
Mailchimp: For providing newsletters, product registration sign ups and requested email marketing content.
Royal Mail: For sending orders to you.
Paypal: For invoicing and collecting payment for orders.
How long I retain your data
If you leave a comment on the website, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete.
You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.
This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
For purposes of EU data protection law, I, Vic Wilkshire, am the data controller of your personal information. If you have any questions or concerns, you may contact me at firstname.lastname@example.org.
Alternately, you may mail me at:
Vic Wilkshire, 927 Chynoweth House, Trevissome Park, Truro, TR4 8UN
How your data is protected
This website is protected by an advanced security plugin which includes brute force protection and firewall services. It is regularly scanned for malware and other security issues.
Unless specified above personally identifiable information is not collected or stored on this website or in its database.
Data breach procedures
Daily scans, backups and reports are logged and analysed to identify file changes to the website that might indicate a compromise in website security. If a data breach did take place it would be reported to the ICO within 48 hours of it becoming known.
What third parties data is received from
Content from my social media accounts may make up some of the content on this website. In that case data may be received from Instagram, Twitter and Facebook, whether you are a user of those services or not.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
What are your choices regarding cookies
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
- For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
- For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
- For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
- For the Safari web browser, please visit this page from Apple: https://support.apple.com/kb/PH21411?locale=en_US
- For any other web browser, please visit your web browser’s official web pages.
Where can you find more information about cookies
You can learn more about cookies and the following third-party websites: