Deposits paid for commissioned items are non-refundable.

All items remain the property of VKW Handmade Jewellery until payment is made in full.

Any outstanding balances and payments on bespoke or commissioned items must be paid in full within 14 days of invoice.

If payment is not received I reserve the right to disassemble, rework or resell the piece.


Jewellery that has been ordered via my Sumup, Payhip, Etsy or Handmade on Amazon shops can be returned for credit or an exchange within 14 days of purchase, provided it is in sellable condition, is in it’s original and undamaged packaging and is unworn and not marked in any way.

In the case of earrings I would ask that if you do not wish to keep them that you do not try them on for reasons of hygiene.

These terms excludes bespoke and commissioned items, which are non refundable.

1. General

These terms and conditions govern your use of the site http://www.handmadeinenglandjewellery.uk and purchase of goods and services from the site or via my shops on third party marketplaces (Handmade on Amazon / Etsy / Sumup / Payhip etc).
By continuing to access the site you are deemed to be accepting and consenting to the practices described in the terms and conditions, which may be updated by us from time to time. A regular visit to this page will ensure awareness of any future changes. Your continued use of this site following such change shall signify your agreement to be bound by the modified terms and conditions.

2. Terms of sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

3. Contract

No contract will exist between you and VKW Handmade Jewellery for the sale of any product unless and until VKW Handmade Jewellery has accepted your order with confirmation that it has been dispatched. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time VKW Handmade Jewellery sends an order despatched email, and payment is taken from your credit / debit card. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.

4. Pricing, payment and deliveries

The prices payable for ordered goods are as set out in our website. Delivery costs are additional being clearly displayed where applicable and are included in the total cost.

5. Returns

Goods purchased from this site may be returned within 14 days of purchase if you are not completely happy with the product. This does not affect your statutory rights.

6. Privacy Policy

Our privacy policy can be found at Privacy Policy. By consenting to these terms and conditions, you acknowledge and agree to be bound by the terms of our privacy policy.

7. Limitations of liability

So far as permitted by law, and except in respect of death or personal injury arising from negligence, we exclude any liability for loss or damage of any kind resulting from the use of the site (including the reliance upon any information contained on it).

8. Governing law

These terms and conditions will be governed by and construed in accordance with english law. You and VKW Handmade Jewellery irrevocably submit to the non-exclusive jurisdiction of the English courts

9. Intellectual property

The entire content of the website, including all jewellery design, copyright, trademarks and other intellectual property rights it contains, including the use of the name VKW Handmade Jewellery / Handmade in England Jewellery is the sole property of VKW Handmade Jewellery. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.

10. Access

Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We make no warranty that this site will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through this site.

11. Entire agreement

These terms and conditions set out the entire agreement between you and VKW Handmade Jewellery in respect of the sale, purchase and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms and conditions are binding on us unless agreed by us in writing.